Data Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we gather various types of information to tailor learning experiences and enhance our services.

Personal Information

We collect details you provide directly when you create an account or reach out to us. This may include your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning aims.

Usage Data

We automatically log how you interact with our site and learning platform. This includes pages visited, time spent in sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, remember your preferences, and evaluate site performance. You can adjust cookie settings in your browser.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to questions, provide important course updates, and offer technical help when needed. We may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements if you subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and develop new content to address common learning challenges. This analysis is performed in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain circumstances, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or safeguard the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and treat privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help operate our platform, process payments, send emails, and deliver customer support. These providers access only information necessary for their specific services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If GleamOrbitVoyage engages in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process. We would inform you by email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, court orders, or government requests. This includes situations involving potential threats to physical safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, preventing fraud, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artworks.

Marketing Communications

You may unsubscribe from our marketing emails at any time via the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most browsers let you control cookies through their settings. You can opt to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to guard your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically stored for three years after account closure, while course progress data may be retained for up to seven years for educational record purposes.

International Transfers

While our main operations are in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18 years of age, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request that we delete this information, and refuse further collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We'll inform you about significant changes via email or conspicuous notices on our site.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with any updates, you may stop using our services or contact us to discuss your concerns.